# General



# Customer e-mail flows

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/11383290619164.png) Getting started

In this article you can find a flow of every e-mail used on the Yves-Rocher websites.

<span class="wysiwyg-color-black" style="color: #44549b;">![info2.svg](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/11383290630556.png) **Remember**</span><span class="wysiwyg-color-black" style="display: block; margin-top: 10px;">Remember</span>

<span class="wysiwyg-color-black" style="color: #d23a4e;">![caution.svg](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/11383290632092.png) **Warning**</span> <span class="wysiwyg-color-black" style="display: block; margin-top: 10px;"> <font color="#000000">Warning</font> </span> <span class="wysiwyg-color-black"></span><span class="wysiwyg-color-black"></span><span class="wysiwyg-color-black"></span><span class="wysiwyg-color-black"></span>

**<span style="color: #4054a0;">(1)</span>** **<span style="color: #4054a0;">(2) (3)</span>**

Table of contents:

1. 

---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/11383290619164.png) A

<table id="bkmrk-%C2%A0-visualization-of-t" style="margin-right: auto; margin-left: auto; height: 44px; width: auto;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: auto;"> </td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: auto;"><span class="wysiwyg-font-size-medium">*Visualization of the* </span></td></tr></tbody></table>

---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/11383290619164.png) B

# TCAI search hints mechanism

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9230535760028.png) Getting started

<div id="bkmrk-in-this-article%2C-you"><div><span>In this article, you will find information about the TCAI search hints mechanism **<span style="color: #4054a0;">(1)</span>**. TCAI is standalone and separate from the TC administration panel platform that collaborates with the Elastic engine</span><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">. <span>The search engine was developed to address the need for quick access to relevant and more accurate query results. The TCAI search hints mechanism is a feature that helps users refine their search queries and find the desired product they need more efficiently.</span> The search engine additionally checks for misspellings and searches for similar, words in case there is a mistake. The engine itself performs two searches at the same time using different phrase weights, which allows us to make sure the customer gets the best and most accurate results. This new version of the TC search engine allows for fast, scalable, and flexible full-text search and analytics. </span></div><div><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"><span></span></span></div><div><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"><span>It is worth emphasizing that the mechanism allows for advanced analysis of what the customer is searching for.</span></span><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"></span></div></div><span class="wysiwyg-color-black" style="color: #44549b;">![info2.svg](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9230549509532.png) **Remember**</span><span class="wysiwyg-color-black" style="display: block; margin-top: 10px;"><span><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Elasticsearch is an external integrated engine that helps optimize, manage, and analyze search results.</span></span></span>

<table id="bkmrk-visualization-of-the" style="margin-right: auto; margin-left: auto; height: 32px; width: 630px;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 10px; width: 618px;">![Screenshot_2023-04-05_at_17.57.28.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/8345746169244.png)</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: 618px;"><span class="wysiwyg-font-size-medium">*Visualization of the TCAI search mechanism UI (desktop)* </span></td></tr></tbody></table>

<table id="bkmrk-visualization-of-the-1" style="margin-right: auto; margin-left: auto; height: 44px; width: 620px;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: 608px;">![Screenshot_2023-04-04_at_15.36.07.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/8330133307932.png)</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: 608px;"><span class="wysiwyg-font-size-medium">*Visualization of the TCAI search mechanism UI (mobile)* </span></td></tr></tbody></table>

<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Table of contents:</span>

1. [TCAI search engine configuration](#bkmrk-tcai-search-engine-c-1)
2. [ TCAI description of operation - front-end and business perspective](#bkmrk-tcai-description-of-)
3. [ TCAI keywords](#bkmrk-tcai-keywords)

---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9230535760028.png) TCAI search engine configuration

All settings regarding TCAI you'll find <span>in the admin panel, navigating to:</span>

***System &gt; System / settings &gt; Integrations tab &gt; TCAI***

<span>You can easily search for TCAI settings by typing a dedicated phrase into the system settings browser (as shown in the screenshot).</span> Below you will find a description of all visible settings:

<table id="bkmrk-visualization-of-the-2" style="margin-right: auto; margin-left: auto; height: 44px; width: auto;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: auto;">![POWERPNT_ST5N62G4Pm.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9230535768092.png)</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: auto;"><span class="wysiwyg-font-size-medium">*Visualization of the TCAI admin panel settings* </span></td></tr></tbody></table>

- **Enabled** **-** a s<span>witch that decides if the TCAI function is enabled and whether TCAI is the primary search engine.</span>

<span class="wysiwyg-color-black" style="color: #44549b;">![info2.svg](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9230549509532.png) **Remember**</span><span class="wysiwyg-color-black" style="display: block; margin-top: 10px;"><span>TC platform provides three types of search engines. TCAI has the highest priority, which means it works as the main search engine and ignores the SLI mechanism, which has a lower priority than TCAI. The standard version of the TC search engine has the lowest priority, which means it is ignored when any of the above two browsers are enabled.</span></span>

- **Enabled suggested phrases** - switch which enables the phrase suggestions during the search.
- **Host url -** the URL where <span><span class="ui-provider bvp bvq c d e f g h i j k l m n o p q r s t bvr bvs w x y z ab ac ae af ag ah ai aj ak" dir="ltr">TCAI</span></span> can be found.
- **Auth token -** the identifier used to authenticate the TCAI platform to ensure proper collaboration with the TC admin panel. <label class="control-label" for="settings_tcai_search_main_category_name"><label class="control-label" for="settings_tcai_search_main_category_name"><span></span></label></label>**The parameter is sensitive, and any changes should be consulted with the TC team.**
- <label class="control-label" for="settings_tcai_search_main_category_name"><label class="control-label" for="settings_tcai_search_main_category_name">**Search feed main category name -** a<span> parameter indicating the category based on which the search will be conducted. The parameter that is taken into consideration is the `url_name` It's the parameter, which appears, among others, in the mass import of products. You can find more information on the topic of mass import of products at [Product catalog export   
    and import](https://knowledge.tauceti-digital.com/books/e-commerce/page/product-catalog-export-and-import). **The parameter is sensitive, and any changes should be consulted with   
    the TC team.**</span></label></label>
- <label class="control-label" for="settings_tcai_search_batch_size">**Search feed batch size -**<span> the parameter determining the number of products that are sent to TCAI at once, in one batch. The functionality is currently being expanded. **The parameter is sensitive, and any changes should be consulted with the TC team.**</span></label>
- <span>**Debug mode -** a mode of operation for identifying and correcting errors in a program, allowing programmers to observe program behavior and track variable values. The parameter should be disabled in the production environment unless it is necessary for debugging purposes.  
    </span><span></span>

<div class="group w-full text-gray-800 dark:text-gray-100 border-b border-black/10 dark:border-gray-900/50 bg-gray-50 dark:bg-[#444654]" id="bkmrk--1"><div class="text-base gap-4 md:gap-6 md:max-w-2xl lg:max-w-xl xl:max-w-3xl p-4 md:py-6 flex lg:px-0 m-auto"></div></div>---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9230535760028.png) TCAI <span>description of operation - front-end and business perspective</span>

#  

#  

<span>In the following section, you will find a description of the mechanism's behavior from the frontend user's perspective and the main features of the search engine from the Yves Rocher business point of view. </span>

### <span>Front-end perspective</span>

<span>The search engine saves the user's last searches **<span style="color: #4054a0;">(1)</span>** in local storage. </span><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">The view with the last searches is visible when the user clicks on the search field for the product.</span>

<span>These are searches that ended with the user pressing the enter key or clicking on the search button.</span>

<table id="bkmrk-visualization-of-the-3" style="margin-right: auto; margin-left: auto; height: 32px;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 10px; width: 688px;">![Screenshot_2023-04-05_at_14.42.11.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/8342829614492.png)</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: 688px;"><span class="wysiwyg-font-size-medium">*Visualization of the TCAI - last phrases UI (mobile&amp;desktop)* </span></td></tr></tbody></table>

<span>TCAI intelligently matches search results based on the entered query. The search is performed by the main category **<span style="color: #4054a0;">(2)</span>** (defined in the ***Search feed main category name*** parameter), product name and properties. In the main search results **<span style="color: #4054a0;">(3)</span>**, we will find a maximum of 8 products that have the best scoring. The mechanism also helps the user by predicting and generating suggested clickable phrases **<span style="color: #4054a0;">(4)</span>**.</span>

<span>Clicking on the cart button (located in the product box) adds the product to the cart, while clicking on the product name will redirect the user to the page with the details of the selected product.</span>

<span>TCAI is able to track user clicks and group them accordingly for analysis purposes. For example, each click on a product name or image in the main search results **<span style="color: #4054a0;">(3)</span>** will be counted for the ***"hints\_product\_tile"*** tag, while a click on the cart icon will be counted for the ***"add\_to\_cart"*** tag.</span>

<span>Tracking and analysis of clicks also occur after submitting the search form on the target product list. In this case, clicking on the product name, image, or review will record a click for the ***"product\_tile"*** tag, while clicking on the cart will increase the value for the ***"add\_to\_cart"*** tag.</span>

<span> These tags are present in the TCAI analytics module.</span>

<table id="bkmrk-visualization-of-the-4" style="margin-right: auto; margin-left: auto; height: 32px;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 10px; width: 688px;">![Screenshot_2023-04-05_at_17.58.44.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/8345755565084.png)</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: 688px;"><span class="wysiwyg-font-size-medium">*Visualization of the Tau Ceti AI search mechanism UI (desktop)* </span></td></tr></tbody></table>

<table id="bkmrk-visualization-of-the-5" style="margin-right: auto; margin-left: auto; height: 32px;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 10px; width: 688px;">![Screenshot_2023-04-05_at_15.55.05.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/8343964465436.png)</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: 688px;"><span class="wysiwyg-font-size-medium">*Visualization of the Tau Ceti AI search mechanism UI (mobile)* </span></td></tr></tbody></table>

### <span>Business perspective</span>

- <span>The user experience is equivalent to that of current solutions on CEE websites</span>
- <span></span><span>The TCAI platform is standalone and separate from the TC e-commerce platform.</span>
- <span>It has the capability to integrate with various production and non-production sites. </span>
- <span>It's compatible with the current multi-language catalog product content obtained from different sources.</span><span></span>
- <span>Open architecture allows for adaptation to future changes such as new catalog product schemas, additional dictionaries, and new sources. </span>
- <span>Search functionality based on Elasticsearch.</span>
- <span></span><span>In terms of appearance and user experience, we are basing on the current layout and behavior of the existing Persoo solution for YR, allowing for minor improvements (</span><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">among other things):</span>
    
    
    - <span>TCAI mechanism includes search phrase suggestions</span>
    - <span>The ability to add products to the cart directly from the suggestion window.</span>
- <span></span><span>Business users have access to statistical information, it allows among other things:</span>
    
    
    - <span>how the search volume is distributed over weeks</span>
    - <span>when the highest traffic occurs during the day</span>
    - <span>which products and what phrases lead to which user clicks</span>
- <span></span><span>Ability to add synonyms (there is a possibility of bulk importing synonyms (up to a maximum of 256 synonym groups).</span><span></span>
- <span></span><span>The data of the search tool is based and recognized on: altshops, category, name, tag, property, keywords, EAN, SKU, and colors as search keywords. </span>
- <div class="group w-full text-token-text-primary border-b border-black/10 dark:border-gray-900/50 bg-gray-50 dark:bg-[#444654]" style="width: 876.667px;"><div class="flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto"><div class="relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]" style="width: calc(100% - 115px);"><div class="flex flex-grow flex-col gap-3"><div class="min-h-[20px] flex flex-col items-start gap-3 overflow-x-auto whitespace-pre-wrap break-words"><div class="markdown prose w-full break-words dark:prose-invert light" style="width: 492.995px;">The search tool results are passed to the native results page.
    
    </div></div></div></div></div></div>
- <span></span><span>Suggested categories will be displayed by the search box based on the identified keyword.</span>
- <span></span><span>Products with zero stock aren't excluded from the search results as the user may be interested in seeing the details of the product. Such results are placed at the very end of the product list.</span>
- <span></span><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Ability to manually optimize the results directly in the search platform. The platform allows optimization based on the following parameters:</span>
    
    
    - *<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Product is new</span>*
    - *<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Product is bestseller</span>*
    - *<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Product is green point</span>*
    - *<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Product is limited edition</span>*
    - *<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Product is outlet</span>*
    - *<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Product capacity</span>*
    - *<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Product reviews rating</span>*
    - *<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Product reviews count</span>*<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"></span><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"></span>

<div class="group w-full text-gray-800 dark:text-gray-100 border-b border-black/10 dark:border-gray-900/50 bg-gray-50 dark:bg-[#444654]" id="bkmrk-%C2%A0-5"></div>---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9230535760028.png) TCAI <span>keywords</span>

<span>TCAI keywords functionality uses AI to generate product keywords that can be searched in the TCAI search. The keywords are generated based on the product description, and this process is fully automated and keywords are generated once a day, even when the product description has been updated.</span>

<span> High-quality product descriptions aid in generating significantly better quality keywords, directly related to the product. Additionally, if keywords generated for a particular product aren't strictly related to it, the user doesn't lose anything. They may only gain the advantage that by entering one of the generated keywords, the product will still be found.</span>

<span>Generated keywords can be found in</span>

***Catalog &gt; Products / list &gt; Edit on the desired product &gt; TCAI Search***

<table id="bkmrk-visualization-of-the-6" style="margin-right: auto; margin-left: auto; height: 32px;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 10px; width: 688px;"><span>![POWERPNT_lbSmV6xxIh.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/13132631704604.png)</span></td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: 688px;"><span class="wysiwyg-font-size-medium">*Visualization of the TCAI keywords* </span></td></tr></tbody></table>

These keywords are added to the keywords in the **Description &gt; Keywords** field, so when customers are searching by non-standard phrasing like "Anti-age global" (to find all of the anti-age global products) they will find all of the products that have "Anti-age Global" keyword generated.

<table id="bkmrk-visualization-of-the-7" style="margin-right: auto; margin-left: auto; height: 32px;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 10px; width: 688px;"><span>![POWERPNT_BmkVi8dqkY.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/13132660966812.png)</span></td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: 688px;"><span class="wysiwyg-font-size-medium">*Visualization of the searching of a keyword in the TCAI search* </span></td></tr></tbody></table>

# Admin panel alerts

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/IEJscreenshot-2020-04-29-at-19-12-41-png.png) Getting started

In this article you can find information about available alerts and how to enable them in TauCeti admin panel. These alerts will warn admin users via notification sent to their e-mail address regarding the issues with JOY.

Table of contents:

1. [ Enabling the alerts](#bkmrk-enabling-the-alerts-1)

---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/IEJscreenshot-2020-04-29-at-19-12-41-png.png) Enabling the alerts

Users that have the following groups are able to enable the alerts for both their local account and GAC account:

- MC business admin
- Administrator
- Super Administrator
- Root

<table id="bkmrk-visualization-of-the" style="margin-right: auto; margin-left: auto; height: 44px; width: auto;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: auto;">![POWERPNT_h2x9fCuTz7.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/8108071373212.png)</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: auto;"><span class="wysiwyg-font-size-medium">*Visualization of the user preferences button location* </span></td></tr></tbody></table>

Alerts settings can be accessed by pressing the users picture in top right corner **<span style="color: #4054a0;">(1)</span>** and pressing the Preferences **<span style="color: #4054a0;">(2)</span>** option.

<table id="bkmrk-visualization-of-the-1" style="margin-right: auto; margin-left: auto; height: 44px; width: auto;"><tbody><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: auto;">![POWERPNT_cfGApBmQSq.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/8108113405980.png)</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: auto;"><span class="wysiwyg-font-size-medium">*Visualization of the alerts in the admin panel.* </span></td></tr></tbody></table>

In the users preferences you can find alerts under **Alerts** tab **<span style="color: #4054a0;">(3)</span>**.

In order to receive JOY alerts on your e-mail address you have to enable the **Use own settings <span style="color: #4054a0;">(4)</span>** option and then select the alerts that you want to receive. Available alerts are:

- **JOY stock synchronization errors** – Reports problems with JOY stock synchronization  
    and problems when checking stocks in real-time.
- **JOY campaign code errors** – Reports issues with checking if campaign code is  
    defined in JOY (real-time mailing code verification). Reporting includes sending  
    information that campaign code does not exist in JOY. Such a problem can also be  
    detected and reported during stock synchronization.
- **JOY API XML (WSDL) verification errors** – Reports when JOY API definitions (WSDL  
    file) are unavailable or have changed. Unavailability of WSDL file means that the  
    entire JOY API is unavailable.
- **Orders export** – Reports problems detected within following export mechanisms: 
    - **JOY Order Export** - An alert is sent when at least one order has failed to be  
        exported or there is an issue with API connection initialization.
    - **JOY Payment Export -** An alert is sent when at least one payment has failed to be  
        exported or there is an issue with API connection initialization.
    - **Rumanku Payment Export** - An alert is sent when at least one payment has failed  
        to be exported.
    - **EET Hungary (Stocker) Order Export** - An alert is sent when there are some  
        problems with XML file generation or communication to Stocker's SFTP.
    - **EET Czechia Order Export** - An alert is sent in multiple scenarios, including invalid  
        configuration, API communication issues and multiple self-checks.
- **Orders invoice generation** – Reports problems with import of invoices from EET  
    Hungary (Stocker) integration. This alert is only available for root users.
- **Orders check** – Reports issues with internal order checks performed for every placed  
    order, before it is exported to any system that will take care of system processing  
    (JOY, TC Logistics, Rumanku). This alert is only available for root users.
- **Environment synchronization** – Reports that someone scheduled a synchronization.

With alerts enabled you will receive a notification on your e-mail address. Notifications are sent only once every 30 minutes if a problem is persistent. Some notifications can be sent more frequently.

Every generated alert is always sent to system administrators (Tau Ceti internal e-mail  
inbox). The system administrator also receives many more notifications based on internal  
system checks.

# Groups of users and rights in admin panel

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) Getting started

In this article, you will find information about all available user groups and their permissions and access on Yves Rocher admin panel. User groups define what viewing restrictions assigned employees will have when browsing the admin panel or what actions they can perform.<span class="wysiwyg-color-black" style="color: #44549b;"></span><span style="color: #4054a0;"></span>

This list will go in order from the most powerful groups to the least.

Table of contents:

1. [ Root](#bkmrk-root)
2. [ Super administrator](#bkmrk-super-administrator)
3. [ Administrator](#bkmrk-administrator)
4. [ MC business admin](#bkmrk-mc-business-admin)
5. [ MC business Analyst](#bkmrk-mc-business-analyst)
6. [ Content manager](#bkmrk-content-manager)
7. [ Content Editor](#bkmrk-content-editor)
8. [ BOK supervisor](#bkmrk-bok-supervisor)
9. [ Customer care service](#bkmrk-customer-care-servic)
10. [ External Call Center](#bkmrk-external-call-center)
11. [ Herbarium editor](#bkmrk-herbarium-editor)
12. [ POS admin](#bkmrk-pos-admin)
13. [ Repository Manager](#bkmrk-repository-manager)

---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) Root

<table border="1" id="bkmrk-dashboard-contacts-o" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_xZddfiHq7f.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480333852.png)</td><td style="width: 50%; height: 55px;">- Contacts
- Orders / list
- Pending orders
- New order
- POS retail
- Customer edit requests
- Removed contacts

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_iScmLaJjdD.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480127388.png)</td><td style="width: 50%; height: 55px;">- Alt shops / list
- Campaign codes / list
- Delivery costs / list
- Payment types / list
- Products / list
- Pages / list
- Blocks / list
- Product stickers / list
- Banners / list
- Popups / list
- Featured products / list
- Promotion pages / list
- Opensets / list
- Sales channels / list
- Slider / list
- Promotion validity dates

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_HgBAPXhDWJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465350300.png)</td><td style="width: 50%; height: 55px;">- Products / list
- Colors / lit
- Properties / list
- Tags / list
- Reviews / list
- Ingredients / list
- Reviews / moderation
- Product stickers / list
- Reviews / moving
- Images upload
- Mass product removal
- JOY stocks

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ZwFzftRzpP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465624348.png)</td><td style="width: 50%; height: 55px;">- Conditions / list
- Actions / list
- Rules / list
- Discount codes / list
- Promotion pages / list
- Opensets / list
- Campaign codes / list
- Products excluded from promotion (global)
- Push messages / list
- Vouchers / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_BgK5tDBuz8.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480058140.png)</td><td style="width: 50%; height: 54px;">- Customer / MC clients
- Customers / list
- Customer / leads
- Customer / blacklist
- Customer / data audit
- Customer / opt-out mobile
- Subscribers / list
- Address Dictionary
- Subscribers groups
- Member get Member
- Call center / new case
- Call center / cases
- Call center / contact ways
- FIDEN2 / Search card
- FIDEN2 / Change card balance
- FIDEN2 / Automatic balance operations
- FIDEN2 / Assign card
- FIDEN2 / Card initialize
- Forget requests / list
- Customer / Redirect
- Customer Private Offers
- SMS Templates
- Customer / Form
- Customer / Contact Subject

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_6xKusX4hYq.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480008860.png)</td><td style="width: 50%; height: 55px;">- Orders / list
- Orders / to verify
- JOY / Check order
- Orders / Order payments
- JOY / Waybill log
- PayU refunds
- Allegro
- Allegro delivery methods
- Allegro errors
- Voucher / GiftCard
- BaseLinker
- Baselinker delivery
- Baselinker errors
- Refunds
- Baselinker Catalog
- Baselinker integrations

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_7pFkXxUZ2H.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465223324.png)</td><td style="width: 50%; height: 55px;">- Reviews / products
- Products / stock
- Stock / statistics
- Sales / Orders
- Sales / MC orders
- Customers / Registrations
- Discount codes / sales
- Promotions / orders
- Personal discount codes
- Error pages
- Security incidents
- PUSH messages / events
- PUSH devices / registrations
- Member Club / reports
- Short link clicks
- JOY / Failed orders
- Search / top phrases
- Password recoveries / list
- Orders promotion rules
- FIDEN2
- Products price history

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_BTpVWXFzFP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480096668.png)</td><td style="width: 50%; height: 55px;">- Top menu / list
- Slider / list
- Gallery / images
- Pages / list
- Blocks / list
- Banners / list
- Popups / list
- Friendly URLs / list
- Friendly URLs / aliases
- Featured products / list
- Beauty advices / list
- Beauty advice attributes / list
- Exponea / Recommended Product Block
- Stores / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_MAE2Qq7NJV.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480225436.png)</td><td style="width: 50%; height: 55px;">- Export / SALESmanago tags
- Export / catalog
- Import
- Export / customers
- Export / subscribers
- Export / POS users
- Export / Jumia
- Import / FIDEN2 points
- Export / sales
- Export / FIDEN2 cards
- Import / discount codes
- Generator / discount codes
- Export / Invoices
- Export / contacts
- Export / orders
- Export / gift cards payment
- Mass personal codes removal

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_K47Eu4NPzB.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480172956.png)</td><td style="width: 50%; height: 55px;">- Agreements
- Admins / list
- Available zip codes / list
- Synchronization
- Admins / Auth IPs
- Admin / messages
- Admin / banned IPs
- Delivery types / list
- Payment types / list
- Delivery / payment exceptions
- Translations / list
- System / settings
- Translations / missing list
- SEO / settings
- Tasks
- Planned tasks
- Public API / keys
- APIv2 / Keys
- Order status / list
- SALESmanago / settings
- Cross selling / settings
- JOY / Real time validation
- JOY Stock errors / list
- Disabling site
- Short links / list
- Search / dictionary
- Alternative authorization
- Robots.txt
- Redlink Messages
- FIDEN2 / File history
- FIDEN2 / Data flow dashboard
- External imports / list
- Delivery points / list
- System log

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_kpdZvyGhXQ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480171804.png)</td><td style="width: 50%; height: 54px;">- POS / Monthly report
- Export / Monthly report
- Assigned cards / report

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_gwbg3c7ceJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465312796.png)</td><td style="width: 50%; height: 55px;">- View
- Qualifiers
- Commission
- Simulation
- KPIs / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_tSP9v8xD6f.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465496988.png)</td><td style="width: 50%; height: 55px;">- View structure
- Movements
- New region
- View regions
- Leaders / targets

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ufAfsrNky7.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480269852.png)</td><td style="width: 50%; height: 55px;">- View
- Add

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_bMmMSwyHky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465276188.png)</td><td style="width: 50%; height: 22px;">- Plants
- Plant families
- Regions

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) Super administrator

<table border="1" id="bkmrk-dashboard-contacts-o-1" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_xZddfiHq7f.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480333852.png)</td><td style="width: 50%; height: 55px;">- Contacts
- Orders / list
- Pending orders
- New order
- POS retail
- Customer edit requests
- Removed contacts

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_iScmLaJjdD.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480127388.png)</td><td style="width: 50%; height: 55px;">- Alt shops / list
- Campaign codes / list
- Delivery costs / list
- Payment types / list
- Products / list
- Pages / list
- Blocks / list
- Product stickers / list
- Banners / list
- Featured products / list
- Promotion pages / list
- Opensets / list
- Sales channels / list
- Slider / list
- Promotion validity dates

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_HgBAPXhDWJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465350300.png)</td><td style="width: 50%; height: 55px;">- Products / list
- Colors / lit
- Properties / list
- Tags / list
- Reviews / list
- Ingredients / list
- Reviews / moderation
- Product stickers / list
- Reviews / moving
- Images upload
- Mass product removal
- JOY stocks

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ZwFzftRzpP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465624348.png)</td><td style="width: 50%; height: 55px;">- Conditions / list
- Actions / list
- Rules / list
- Discount codes / list
- Promotion pages / list
- Opensets / list
- Campaign codes / list
- Products excluded from promotion (global)
- Push messages / list
- Vouchers / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_BgK5tDBuz8.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480058140.png)</td><td style="width: 50%; height: 54px;">- Customer / MC clients
- Customers / list
- Customer / leads
- Customer / blacklist
- Customer / data audit
- Customer / opt-out mobile
- Subscribers / list
- Address Dictionary
- Subscribers groups
- Member get Member
- Call center / new case
- Call center / cases
- Call center / contact ways
- FIDEN2 / Search card
- FIDEN2 / Change card balance
- FIDEN2 / Automatic balance operations
- FIDEN2 / Assign card
- FIDEN2 / Card initialize
- Forget requests / list
- Customer / Redirect
- Customer Private Offers
- SMS Templates
- Customer / Form
- Customer / Contact Subject

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_6xKusX4hYq.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480008860.png)</td><td style="width: 50%; height: 55px;">- Orders / list
- Orders / to verify
- JOY / Check order
- Orders / Order payments
- JOY / Waybill log
- PayU refunds
- Allegro
- Allegro delivery methods
- Allegro errors
- Voucher / GiftCard
- BaseLinker
- Baselinker delivery
- Baselinker errors
- Refunds
- Baselinker Catalog
- Baselinker integrations

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_7pFkXxUZ2H.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465223324.png)</td><td style="width: 50%; height: 55px;">- Reviews / products
- Products / stock
- Stock / statistics
- Sales / Orders
- Sales / MC orders
- Customers / Registrations
- Discount codes / sales
- Promotions / orders
- Personal discount codes
- Error pages
- Security incidents
- PUSH messages / events
- PUSH devices / registrations
- Member Club / reports
- Short link clicks
- JOY / Failed orders
- Search / top phrases
- Password recoveries / list
- Orders promotion rules
- FIDEN2
- Products price history

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_BTpVWXFzFP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480096668.png)</td><td style="width: 50%; height: 55px;">- Top menu / list
- Slider / list
- Gallery / images
- Pages / list
- Blocks / list
- Banners / list
- Friendly URLs / list
- Friendly URLs / aliases
- Featured products / list
- Beauty advices / list
- Beauty advice attributes / list
- Exponea / Recommended Product Block
- Stores / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_MAE2Qq7NJV.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480225436.png)</td><td style="width: 50%; height: 55px;">- Export / SALESmanago tags
- Export / catalog
- Import
- Export / customers
- Export / subscribers
- Export / POS users
- Export / Jumia
- Import / FIDEN2 points
- Export / sales
- Export / FIDEN2 cards
- Import / discount codes
- Generator / discount codes
- Export / Invoices
- Export / contacts
- Export / orders
- Export / gift cards payment
- Mass personal codes removal

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_K47Eu4NPzB.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480172956.png)</td><td style="width: 50%; height: 55px;">- Agreements
- Admins / list
- Available zip codes / list
- Synchronization
- Admins / Auth IPs
- Admin / banned IPs
- Delivery types / list
- Payment types / list
- Delivery / payment exceptions
- Translations / list
- System / settings
- Translations / missing list
- SEO / settings
- Planned tasks
- Public API / keys
- APIv2 / Keys
- Order status / list
- SALESmanago / settings
- Cross selling / settings
- JOY / Real time validation
- JOY Stock errors / list
- Disabling site
- Short links / list
- Search / dictionary
- Alternative authorization
- Robots.txt
- Redlink Messages
- FIDEN2 / File history
- FIDEN2 / Data flow dashboard
- External imports / list
- Delivery points / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_kpdZvyGhXQ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480171804.png)</td><td style="width: 50%; height: 54px;">- POS / Monthly report
- Export / Monthly report
- Assigned cards / report

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_gwbg3c7ceJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465312796.png)</td><td style="width: 50%; height: 55px;">- View
- Qualifiers
- Commission
- Simulation
- KPIs / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_tSP9v8xD6f.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465496988.png)</td><td style="width: 50%; height: 55px;">- View structure
- Movements
- New region
- View regions
- Leaders / targets

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ufAfsrNky7.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480269852.png)</td><td style="width: 50%; height: 55px;">- View
- Add

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_bMmMSwyHky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465276188.png)</td><td style="width: 50%; height: 22px;">- Plants
- Plant families
- Regions

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) Administrator

<table border="1" id="bkmrk-dashboard-contacts-o-2" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_xZddfiHq7f.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480333852.png)</td><td style="width: 50%; height: 55px;">- Contacts
- Orders / list
- Pending orders
- New order
- POS retail
- Customer edit requests
- Removed contacts

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_iScmLaJjdD.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480127388.png)</td><td style="width: 50%; height: 55px;">- Alt shops / list
- Campaign codes / list
- Delivery costs / list
- Payment types / list
- Products / list
- Pages / list
- Blocks / list
- Product stickers / list
- Banners / list
- Featured products / list
- Promotion pages / list
- Opensets / list
- Sales channels / list
- Slider / list
- Promotion validity dates

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_HgBAPXhDWJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465350300.png)</td><td style="width: 50%; height: 55px;">- Products / list
- Colors / lit
- Properties / list
- Tags / list
- Reviews / list
- Ingredients / list
- Reviews / moderation
- Product stickers / list
- Reviews / moving
- Images upload
- Mass product removal
- JOY stocks

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ZwFzftRzpP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465624348.png)</td><td style="width: 50%; height: 55px;">- Conditions / list
- Actions / list
- Rules / list
- Discount codes / list
- Promotion pages / list
- Opensets / list
- Campaign codes / list
- Products excluded from promotion (global)
- Push messages / list
- Vouchers / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_BgK5tDBuz8.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480058140.png)</td><td style="width: 50%; height: 54px;">- Customer / MC clients
- Customers / list
- Customer / leads
- Customer / blacklist
- Customer / data audit
- Customer / opt-out mobile
- Subscribers / list
- Address Dictionary
- Subscribers groups
- Member get Member
- Call center / new case
- Call center / cases
- Call center / contact ways
- FIDEN2 / Search card
- FIDEN2 / Change card balance
- FIDEN2 / Automatic balance operations
- FIDEN2 / Assign card
- FIDEN2 / Card initialize
- Forget requests / list
- Customer / Redirect
- Customer Private Offers
- SMS Templates
- Customer / Form
- Customer / Contact Subject

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_6xKusX4hYq.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480008860.png)</td><td style="width: 50%; height: 55px;">- Orders / list
- Orders / to verify
- JOY / Check order
- Orders / Order payments
- JOY / Waybill log
- PayU refunds
- Allegro
- Allegro delivery methods
- Allegro errors
- Voucher / GiftCard
- BaseLinker
- Baselinker delivery
- Baselinker errors
- Refunds
- Baselinker Catalog
- Baselinker integrations

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_7pFkXxUZ2H.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465223324.png)</td><td style="width: 50%; height: 55px;">- Reviews / products
- Products / stock
- Stock / statistics
- Sales / Orders
- Sales / MC orders
- Customers / Registrations
- Discount codes / sales
- Promotions / orders
- Personal discount codes
- Error pages
- Security incidents
- PUSH messages / events
- PUSH devices / registrations
- Member Club / reports
- Short link clicks
- JOY / Failed orders
- Search / top phrases
- Password recoveries / list
- Orders promotion rules
- FIDEN2
- Products price history

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_BTpVWXFzFP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480096668.png)</td><td style="width: 50%; height: 55px;">- Top menu / list
- Slider / list
- Gallery / images
- Pages / list
- Blocks / list
- Banners / list
- Friendly URLs / list
- Friendly URLs / aliases
- Featured products / list
- Beauty advices / list
- Beauty advice attributes / list
- Exponea / Recommended Product Block
- Stores / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_MAE2Qq7NJV.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480225436.png)</td><td style="width: 50%; height: 55px;">- Export / SALESmanago tags
- Export / catalog
- Import
- Export / customers
- Export / subscribers
- Export / POS users
- Export / Jumia
- Import / FIDEN2 points
- Export / sales
- Export / FIDEN2 cards
- Import / discount codes
- Generator / discount codes
- Export / Invoices
- Export / contacts
- Export / orders
- Export / gift cards payment
- Mass personal codes removal

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_K47Eu4NPzB.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480172956.png)</td><td style="width: 50%; height: 55px;">- Agreements
- Admins / list
- Available zip codes / list
- Synchronization
- Admins / Auth IPs
- Admin / banned IPs
- Delivery types / list
- Payment types / list
- Delivery / payment exceptions
- Translations / list
- System / settings
- Translations / missing list
- SEO / settings
- Planned tasks
- Public API / keys
- APIv2 / Keys
- Order status / list
- SALESmanago / settings
- Cross selling / settings
- JOY / Real time validation
- JOY Stock errors / list
- Disabling site
- Short links / list
- Search / dictionary
- Alternative authorization
- Robots.txt
- Redlink Messages
- FIDEN2 / File history
- FIDEN2 / Data flow dashboard
- External imports / list
- Delivery points / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_kpdZvyGhXQ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480171804.png)</td><td style="width: 50%; height: 54px;">- POS / Monthly report
- Export / Monthly report
- Assigned cards / report

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_gwbg3c7ceJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465312796.png)</td><td style="width: 50%; height: 55px;">- View
- Qualifiers
- Commission
- Simulation
- KPIs / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_tSP9v8xD6f.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465496988.png)</td><td style="width: 50%; height: 55px;">- View structure
- Movements
- New region
- View regions
- Leaders / targets

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ufAfsrNky7.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480269852.png)</td><td style="width: 50%; height: 55px;">- View
- Add

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_bMmMSwyHky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465276188.png)</td><td style="width: 50%; height: 22px;">- Plants
- Plant families
- Regions

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) MC business admin

<table border="1" id="bkmrk-dashboard-contacts-c" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_xZddfiHq7f.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480333852.png)</td><td style="width: 50%; height: 55px;">- Contacts
- Customer edit requests
- Removed contacts

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_iScmLaJjdD.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480127388.png)</td><td style="width: 50%; height: 55px;">- Alt shops / list
- Campaign codes / list
- Delivery costs / list
- Payment types / list
- Products / list
- Pages / list
- Blocks / list
- Product stickers / list
- Banners / list
- Featured products / list
- Promotion pages / list
- Opensets / list
- Sales channels / list
- Slider / list
- Promotion validity dates

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_HgBAPXhDWJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465350300.png)</td><td style="width: 50%; height: 55px;">- Products / list
- Colors / lit
- Properties / list
- Tags / list
- Reviews / list
- Ingredients / list
- Reviews / moderation
- Product stickers / list
- Reviews / moving
- Images upload
- Mass product removal
- JOY stocks

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ZwFzftRzpP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465624348.png)</td><td style="width: 50%; height: 55px;">- Conditions / list
- Actions / list
- Rules / list
- Discount codes / list
- Promotion pages / list
- Opensets / list
- Campaign codes / list
- Products excluded from promotion (global)
- Push messages / list
- Vouchers / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_BgK5tDBuz8.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480058140.png)</td><td style="width: 50%; height: 54px;">- Customer / MC clients
- Customers / list
- Customer / leads
- Customer / blacklist
- Customer / data audit
- Customer / opt-out mobile
- Subscribers / list
- Address Dictionary
- Subscribers groups
- Member get Member
- Call center / new case
- Call center / cases
- Call center / contact ways
- FIDEN2 / Search card
- FIDEN2 / Change card balance
- FIDEN2 / Automatic balance operations
- FIDEN2 / Assign card
- FIDEN2 / Card initialize
- Forget requests / list
- Customer / Redirect
- Customer Private Offers
- Customer / Form
- Customer / Contact Subject

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_6xKusX4hYq.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480008860.png)</td><td style="width: 50%; height: 55px;">- Orders / list
- Orders / to verify
- JOY / Check order
- Orders / Order payments
- JOY / Waybill log
- PayU refunds
- Allegro
- Allegro delivery methods
- Allegro errors
- Voucher / GiftCard
- BaseLinker
- Baselinker delivery
- Baselinker errors
- Refunds
- Baselinker Catalog
- Baselinker integrations

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_7pFkXxUZ2H.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465223324.png)</td><td style="width: 50%; height: 55px;">- Reviews / products
- Products / stock
- Stock / statistics
- Sales / Orders
- Sales / MC orders
- Customers / Registrations
- Discount codes / sales
- Promotions / orders
- Personal discount codes
- Error pages
- PUSH messages / events
- PUSH devices / registrations
- Member Club / reports
- Short link clicks
- JOY / Failed orders
- Search / top phrases
- Password recoveries / list
- Orders promotion rules
- FIDEN2
- Products price history

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_BTpVWXFzFP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480096668.png)</td><td style="width: 50%; height: 55px;">- Top menu / list
- Slider / list
- Gallery / images
- Pages / list
- Blocks / list
- Banners / list
- Friendly URLs / list
- Friendly URLs / aliases
- Featured products / list
- Beauty advices / list
- Beauty advice attributes / list
- Exponea / Recommended Product Block
- Stores / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_MAE2Qq7NJV.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480225436.png)</td><td style="width: 50%; height: 55px;">- Export / SALESmanago tags
- Export / catalog
- Import
- Export / customers
- Export / subscribers
- Export / Jumia
- Import / FIDEN2 points
- Export / sales
- Export / FIDEN2 cards
- Import / discount codes
- Generator / discount codes
- Export / Invoice
- Export / orders
- Export / gift cards payment
- Mass personal codes removal

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_K47Eu4NPzB.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480172956.png)</td><td style="width: 50%; height: 55px;">- Agreements
- Admins / list
- Available zip codes / list
- Synchronization
- Admins / Auth IPs
- Admin / banned IPs
- Delivery types / list
- Payment types / list
- Delivery / payment exceptions
- Translations / list
- System / settings
- Translations / missing list
- SEO / settings
- Planned tasks
- Public API / keys
- APIv2 / Keys
- Order status / list
- SALESmanago / settings
- Cross selling / settings
- JOY / Real time validation
- JOY Stock errors / list
- Disabling site
- Short links / list
- Search / dictionary
- Alternative authorization
- Robots.txt
- Redlink Messages
- FIDEN2 / File history
- FIDEN2 / Data flow dashboard
- External imports / list
- Delivery points / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_kpdZvyGhXQ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480171804.png)</td><td style="width: 50%; height: 54px;">- POS / Monthly report
- Export / Monthly report
- Assigned cards / report

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_gwbg3c7ceJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465312796.png)</td><td style="width: 50%; height: 55px;">- View
- Qualifiers
- Commission
- Simulation
- KPIs / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_tSP9v8xD6f.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465496988.png)</td><td style="width: 50%; height: 55px;">- View structure
- Movements
- New region
- View regions
- Leaders / targets

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ufAfsrNky7.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480269852.png)</td><td style="width: 50%; height: 55px;">- View
- Add

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_bMmMSwyHky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465276188.png)</td><td style="width: 50%; height: 22px;">- Plants
- Plant families
- Regions

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) MC business Analyst

<table border="1" id="bkmrk-dashboard-alt-shops-" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_iScmLaJjdD.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480127388.png)</td><td style="width: 50%; height: 55px;">- Alt shops / list
- Campaign codes / list
- Delivery costs / list
- Payment types / list
- Products / list
- Pages / list
- Blocks / list
- Featured products / list
- Promotion pages / list
- Opensets / list
- Sales channels / list
- Slider / list
- Promotion validity dates

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_HgBAPXhDWJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465350300.png)</td><td style="width: 50%; height: 55px;">- Products / list
- Colors / list
- Properties / list
- Tags / list
- Reviews / list
- Ingredients / list
- Reviews / moderation
- Reviews / moving
- Images upload
- JOY stocks

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ZwFzftRzpP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465624348.png)</td><td style="width: 50%; height: 55px;">- Conditions / list
- Actions / list
- Rules / list
- Discount codes / list
- Promotion pages / list
- Opensets / list
- Campaign codes / list
- Products excluded from promotion (global)
- Push messages / list
- Vouchers / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_BgK5tDBuz8.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480058140.png)</td><td style="width: 50%; height: 54px;">- Customer / MC clients
- Customers / list
- Customer / leads
- Customer / blacklist
- Customer / data audit
- Customer / opt-out mobile
- Subscribers / list
- Address Dictionary
- Subscribers groups
- Call center / new case
- Call center / cases
- Call center / contact ways
- FIDEN2 / Search card
- FIDEN2 / Change card balance
- FIDEN2 / Automatic balance operations
- FIDEN2 / Assign card
- FIDEN2 / Card initialize
- Forget requests / list
- Customer / Redirect
- Customer Private Offers

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_6xKusX4hYq.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480008860.png)</td><td style="width: 50%; height: 55px;">- Orders / list
- Orders / to verify
- JOY / Check order
- Orders / Order payments
- PayU refunds
- Allegro
- Allegro delivery methods
- Allegro errors
- Voucher / GiftCard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_7pFkXxUZ2H.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465223324.png)</td><td style="width: 50%; height: 55px;">- Reviews / products
- Products / stock
- Stock / statistics
- Sales / Orders
- Sales / MC orders
- Customers / Registrations
- Discount codes / sales
- Promotions / orders
- Personal discount codes
- Error pages
- PUSH messages / events
- PUSH devices / registrations
- Member Club / reports
- Short link clicks
- JOY / Failed orders
- Search / top phrases
- Password recoveries / list
- FIDEN2

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_BTpVWXFzFP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480096668.png)</td><td style="width: 50%; height: 55px;">- Top menu / list
- Slider / list
- Gallery / images
- Pages / list
- Blocks / list
- Friendly URLs / list
- Friendly URLs / aliases
- Featured products / list
- Beauty advices / list
- Beauty advice attributes / list
- Exponea / Recommended Product Block

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_MAE2Qq7NJV.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480225436.png)</td><td style="width: 50%; height: 55px;">- Export / SALESmanago tags
- Export / catalog
- Import
- Export / customers
- Export / subscribers
- Export / Jumia
- Import / FIDEN2 points
- Export / sales
- Export / FIDEN2 cards
- Import / discount codes
- Generator / discount codes
- Export / Invoices
- Export / orders

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_K47Eu4NPzB.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480172956.png)</td><td style="width: 50%; height: 55px;">- Agreements
- Admins / list
- Available zip codes / list
- Synchronization
- Admins / Auth IPs
- Admin / banned IPs
- Delivery types / list
- Payment types / list
- Delivery / payment exceptions
- Translations / list
- System / settings
- Translations / missing list
- SEO / settings
- Planned tasks
- Public API / keys
- APIv2 / Keys
- Order status / list
- SALESmanago / settings
- Cross selling / settings
- JOY / Real time validation
- JOY Stock errors / list
- Disabling site
- Short links / list
- Search / dictionary
- Robots.txt
- Redlink Messages
- FIDEN2 / File history
- External imports / list
- Delivery points / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_kpdZvyGhXQ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480171804.png)</td><td style="width: 50%; height: 54px;">- POS / Monthly report
- Export / Monthly report
- Assigned cards / report

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_gwbg3c7ceJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465312796.png)</td><td style="width: 50%; height: 55px;">- View
- Qualifiers
- Commission
- Simulation
- KPIs / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_tSP9v8xD6f.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465496988.png)</td><td style="width: 50%; height: 55px;">- View structure
- Movements
- New region
- View regions
- Leaders / targets

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ufAfsrNky7.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480269852.png)</td><td style="width: 50%; height: 55px;">- View
- Add

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_bMmMSwyHky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465276188.png)</td><td style="width: 50%; height: 22px;">- Plants
- Plant families
- Regions

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) Content manager

<table border="1" id="bkmrk-dashboard-alt-shops--1" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_iScmLaJjdD.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480127388.png)</td><td style="width: 50%; height: 55px;">- Alt shops / list
- Campaign codes / list
- Products / list
- Pages / list
- Blocks / list
- Banners / list
- Product stickers / list
- Featured products / list
- Promotion pages / list
- Opensets / list
- Sales channels / list
- Slider / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_HgBAPXhDWJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465350300.png)</td><td style="width: 50%; height: 55px;">- Products / list
- Colors / list
- Properties / list
- Tags / list
- Product stickers / list
- Images upload

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ZwFzftRzpP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465624348.png)</td><td style="width: 50%; height: 55px;">- Promotion pages / list
- Opensets / list
- Campaign codes / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_BgK5tDBuz8.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480058140.png)</td><td style="width: 50%; height: 54px;">- Subscribers / list
- Subscribers groups

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_BTpVWXFzFP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480096668.png)</td><td style="width: 50%; height: 55px;">- Top menu / list
- Slider / list
- Gallery / images
- Pages / list
- Blocks / list
- Banners / list
- Friendly URLs / list
- Friendly URLs / aliases
- Featured products / list
- Beauty advices / list
- Beauty advice attributes / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_MAE2Qq7NJV.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480225436.png)</td><td style="width: 50%; height: 55px;">- Export / catalog

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_K47Eu4NPzB.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480172956.png)</td><td style="width: 50%; height: 55px;">- Admin / banned IPs
- Translations / list
- Translations / missing list

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) Content Editor

<table border="1" id="bkmrk-dashboard-banners-%2F-" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_iScmLaJjdD.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480127388.png)</td><td style="width: 50%; height: 55px;">- Banners / list
- Product stickers / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_HgBAPXhDWJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465350300.png)</td><td style="width: 50%; height: 55px;">- Product stickers / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_BTpVWXFzFP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480096668.png)</td><td style="width: 50%; height: 55px;">- Gallery / images
- Pages / list
- Blocks / list
- Banners / list
- Friendly URLs / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_K47Eu4NPzB.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480172956.png)</td><td style="width: 50%; height: 55px;">- Translations / list
- Translations / missing list

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) BOK supervisor

<table border="1" id="bkmrk-dashboard-reviews-%2F-" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_HgBAPXhDWJ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465350300.png)</td><td style="width: 50%; height: 55px;">- Reviews / list
- Reviews / moderation

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_ZwFzftRzpP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465624348.png)</td><td style="width: 50%; height: 55px;">- Vouchers / list

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_BgK5tDBuz8.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480058140.png)</td><td style="width: 50%; height: 54px;">- Customers / list
- Customers / data audit
- Member get Member
- FIDEN2 / Search Card
- FIDEN2 / Change card balance
- FIDEN2 / Assign card
- FIDEN2 / Card initialize

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_6xKusX4hYq.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480008860.png)</td><td style="width: 50%; height: 55px;">- Orders / list
- Orders / to verify

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_K47Eu4NPzB.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480172956.png)</td><td style="width: 50%; height: 55px;">- Admin / banned IPs

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) Customer care service

<table border="1" id="bkmrk-dashboard-customer-%2F" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_BgK5tDBuz8.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480058140.png)</td><td style="width: 50%; height: 54px;">- Customer / MC clients
- Customers / list
- Customer / blacklist
- Customer / data audit
- Customer / opt-out mobile
- Subscribers / list
- Call center / new case
- Call center / cases
- Call center / contact ways
- FIDEN2 / Change card balance
- FIDEN2 / Card Initialize

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_6xKusX4hYq.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480008860.png)</td><td style="width: 50%; height: 55px;">- Orders / list
- Orders / to verify

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_7pFkXxUZ2H.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465223324.png)</td><td style="width: 50%; height: 55px;">- Products / stock
- Stock / statistics

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_tSP9v8xD6f.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465496988.png)</td><td style="width: 50%; height: 55px;">- View structure

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) External Call Center

<table border="1" id="bkmrk-dashboard-customer-%2F-1" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 54px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 54px;">![firefox_BgK5tDBuz8.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480058140.png)</td><td style="width: 50%; height: 54px;">- Customer / MC clients
- Customers / list
- Customer / leads
- Customer / blacklist
- Customer / data audit
- Call center / new case
- Call center / cases
- Call center / contact ways
- FIDEN2 / Search card
- FIDEN2 / Assign card

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_6xKusX4hYq.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480008860.png)</td><td style="width: 50%; height: 55px;">- Orders / list
- Orders / to verify
- BaseLinker
- Baselinker errors

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_7pFkXxUZ2H.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465223324.png)</td><td style="width: 50%; height: 55px;">- Sales / Orders
- Sales / MC orders
- Customers / registrations

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) Herbarium editor

<table border="1" id="bkmrk-dashboard-friendly-u" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_BTpVWXFzFP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480096668.png)</td><td style="width: 50%; height: 55px;">- Friendly URLs / list

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_bMmMSwyHky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579465276188.png)</td><td style="width: 50%; height: 55px;">- Plants
- Plant families
- Regions

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) POS admin

<table border="1" id="bkmrk-dashboard-pos-%2F-mont" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_kpdZvyGhXQ.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6780258127004.png)</td><td style="width: 50%; height: 55px;">- POS / Monthly report<span class="divider"></span>

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/9451033183772.png) Repository Manager

<table border="1" id="bkmrk-dashboard-images-upl" style="border-collapse: collapse; width: 100%; height: 867px;"><tbody><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_PUBFuxwV2d.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480228124.png)</td><td style="width: 50%; height: 55px;">- Dashboard

</td></tr><tr style="height: 55px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 55px;">![firefox_BTpVWXFzFP.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480096668.png)</td><td style="width: 50%; height: 55px;">- Images upload

</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="width: 50%; height: 22px;">![firefox_X9caRmVeky.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/6579480331932.png)</td><td style="width: 50%; height: 22px;">- Carousel
- Sub campaign
- Boxes
- Homepage products
- Articles
- Current offers
- Cms elements
- Cms categories
- Catalog
- Customer Private OFfers

</td></tr></tbody></table>

# Accesses on the platforms

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/Sdvscreenshot-2020-04-29-at-19-12-41-png.png) Gettings started

This article describes various access information for Yves Rocher, EasyRedmine and GAC websites.

In this article we can find who to contact to request access to the website, how to log in into it, and how to reset user password.

Table of contents:

1. [ Yves Rocher admin panel](#bkmrk-yves-rocher-admin-pa-1)
    1. [Password reset](#bkmrk-password-reset)
    2. [Logging in](#bkmrk-logging-in)
2. [ Global Authorization Center](#bkmrk-global-authorization)
    1. [Password reset](#bkmrk-password-reset-1)
    2. [Logging in](#bkmrk-logging-in-1)
3. [EasyRedmine](#bkmrk-easyredmine)
    1. [Password reset](#bkmrk-password-reset-2)

---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/Sdvscreenshot-2020-04-29-at-19-12-41-png.png) Yves Rocher admin panel

Yves Rocher admin panel can be accessed on every environment by adding /baadmin at the end of the link (for example **https://www.yves-rocher.pl/baadmin**).

<table id="bkmrk-%C2%A0%C2%A0-visualization-of-" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_jqrwjrhB3T.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-jqrwjrhb3t-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the /baadmin log in page* </span></td></tr></tbody></table>

To gain access to admin panel please contact your supervisor, so they can contact persons responsible for account creation. After confirmation that an account has been created, we need to reset the password.  
In order to create new account Tau Ceti needs user:

- Name
- Surname
- E-mail Address
- Mobile number with country code
- Permission group (i.e., Administrator, BOK supervisor etc.)
- Environment names to which user will have access to (i.e., PL PROD, TEST)

## Password reset

For the first login, the password needs to be reset. In order to reset the password, we need to click on the "**Reset password**" button.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--1" style="margin-right: auto; margin-left: auto; height: 359px;"><tbody><tr style="height: 337px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 337px; width: 688.4px;">![POWERPNT_AdWqqrV8bD.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-adwqqrv8bd-png.png)</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: 688.4px;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the reset password page* </span></td></tr></tbody></table>

On this page, we need to provide our email address and mobile number that supervisor provided to us in order to create the account.  
Mobile number needs to be typed with the country code (for example, **+48123456789**).  
After confirmation of the password reset, the user will receive an SMS message with a new, temporary password.

## Logging in

After receiving having email address and password, we can log in into the platform by typing it in the designed fields.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--2" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_RMvmzbig2Z.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-rmvmzbig2z-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the login /baadmin log in page* </span></td></tr></tbody></table>

In the next step, we will see authorization options. By default, only the SMS message authorization method is available.

<span class="wysiwyg-color-black" style="color: #44549b;">![info2.svg](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/YGMinfo2-svg.png) **Remember**</span><span class="wysiwyg-color-black" style="display: block; margin-top: 10px;">In order to activate mobile authorization, it is needed to configure Google Authenticator after first log in. It is highly recommended to do so. You can find more about this authorization method in the [Google Authenticator article](https://tauceti.zendesk.com/hc/en-us/articles/6732379666322).</span>

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--3" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_6cnHkm4sYX.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-6cnhkm4syx-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the authorization page* </span></td></tr></tbody></table>

After selecting SMS Code authorization method, the user will receive an SMS message with a short authorization code. This code needs to be typed in visible field.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--4" style="margin-right: auto; margin-left: auto; height: 411px;"><tbody><tr style="height: 389px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 389px; width: 592px;">![POWERPNT_uv6A5KCmWX.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-uv6a5kcmwx-png.png)</td></tr><tr style="height: 22px;"><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; height: 22px; width: 592px;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the SMS authorization*</span>

</td></tr></tbody></table>

Please take notice that SMS message may take up to 5 minutes to arrive depending on the network load on the SMS provider side.

After confirming the authorization, user after first login or once a month need to type new password for security purposes.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--5" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_8XsgafBLrw.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-8xsgafblrw-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the password update process* </span></td></tr></tbody></table>

After confirming the new password, the user will be logged in and the account will be ready to use.

---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/Sdvscreenshot-2020-04-29-at-19-12-41-png.png) Global Authorization Center

Global Authorization Center (GAC in short) is a TauCeti platform that allows users to log in to various environments using only one account without need of relogging.  
GAC can be accessed under link [https://auth.tauceti.tech/](https://auth.tauceti.tech/).

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--6" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_fgYWHsfttv.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-fgywhsfttv-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the GAC log in page* </span></td></tr></tbody></table>

In order to receive GAC access, please contact your supervisor. In order to create new account, Tau Ceti needs users:

- Name
- Surname
- E-mail Address
- Mobile number with country code
- Permission group (i.e., Administrator, BOK supervisor etc.)
- Environment names to which user will have access to (i.e., PL PROD, TEST)

## Password reset

For the first login, the password needs to be reset. In order to reset the password, we need to click on the "**Reset password**" button.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--7" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_6hcM6Yf9QA.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-6hcm6yf9qa-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the password reset process* </span></td></tr></tbody></table>

In here, we need to type our e-mail address and mobile number (without country codes) and confirm it with “**Reset password**” button. This action will send us temporary password via SMS message.

## Logging in

After having our e-mail address and password, we can log In to the platform through [https://auth.tauceti.tech/](https://auth.tauceti.tech/) but also using "**Log in using Tau Ceti account**" button <span lang="PL">**<span style="color: #4054a0;">(1)</span>**</span> on Yves Rocher website (e.g. Yves-Rocher.hu/baadmin)

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--8" style="margin-right: auto; margin-left: auto; width: 699px;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; width: 687.4px;">![POWERPNT_m9Ne5gc22T.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-m9ne5gc22t-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle; width: 687.4px;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the alternate way to log in to GAC* </span></td></tr></tbody></table>

In the next step, we will see authorization options. By default, only SMS message authorization is available.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--9" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_rpRQ7wbEez.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-rprq7wbeez-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the GAC authorization methods* </span></td></tr></tbody></table>

After selecting SMS Code authorization method, the user will receive an SMS message with a short authorization code. This code needs to be typed in visible field.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--10" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_WWEFtDkUb3.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-wweftdkub3-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the SMS authorization* </span></td></tr></tbody></table>

After confirming authorization, user after first login or once a month need to type new password for security purposes.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--11" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_xgRyCfS93z.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-xgrycfs93z-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the password update process* </span></td></tr></tbody></table>

After confirming the new password, the user will be logged in and the account will be ready to use.

---

# ![Screenshot_2020-04-29_at_19.12.41.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/Sdvscreenshot-2020-04-29-at-19-12-41-png.png) EasyRedmine

EasyRedmine is a helpdesk platform used by TauCeti Helpdesk. It can be used by users to create new tasks for the helpdesk team instead of sending requests on email address <helpdesk@tauceti.email>, as creating tasks on EasyRedmine platform allows user to see message history, task status and the message will arrive to helpdesk team faster.  
EasyRedmine can be accessed under link [https://tcteam.easyredmine.com/](https://tcdev.easyredmine.com/).

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--12" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_PJEfkYHmjA.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-pjefkyhmja-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the EasyRedmine log in screen* </span></td></tr></tbody></table>

In order to have access to EasyRedmine platform, Tau Ceti needs to receive a list of authorized users to send invitations to.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--13" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_NeEcQQUAXh.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-neecqquaxh-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the EasyRedmine account activation e-mail* </span></td></tr></tbody></table>

In the invitation, the user will see their login and temporary password. With this data, user will be able to log in to the platform.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--14" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_8rDaBuR6QH.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-8rdabur6qh-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the EasyRedmine password creation* </span></td></tr></tbody></table>

After logging in, the user will be requested to type a new password. After that, account will be ready to use. Logged-in user can find useful documentation regarding EasyRedmine under link [https://tcdev.easyredmine.com/projects/91/issues?set\_filter=0](https://tcdev.easyredmine.com/projects/91/issues?set_filter=0)

## Password Reset

If there is a need to reset the password, the user can do it by selecting [Lost password retrieve](https://tcdev.easyredmine.com/account/lost_password) on the login screen.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--15" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_B93wbNvmhh.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-b93wbnvmhh-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the EasyRedmine log in screen* </span></td></tr></tbody></table>

This option will open a lost password form in which the user needs to type an e-mail address.

<table id="bkmrk-%C2%A0%C2%A0-visualization-of--16" style="margin-right: auto; margin-left: auto;"><tbody><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;">![POWERPNT_5NGnL7peE3.png](https://knowledge.tauceti-digital.com/uploads/images/gallery/2024-11/powerpnt-5ngnl7pee3-png.png)</td></tr><tr><td class="wysiwyg-text-align-center" style="text-align: center; vertical-align: middle;"><span class="wysiwyg-font-size-medium">  </span><span class="wysiwyg-font-size-medium"> *Visualization of the EasyRedmine password reset screen* </span></td></tr></tbody></table>

After submitting an email address, the user will receive a new password via e-mail message and can proceed with it to log in.